Terms of service

General terms and conditions

1. Basic provisions

The following business terms are applicable to all contracts concluded with us (EAB Designs GmbH), via the use of our Online-Shop www.khoi-san-e.com. The inclusions of your own conditions is ruled out unless specifically agreed upon. 

2. Supplier and seller

Your supplier/seller and contractual counterpart for all product sales via the Online-Shop (EAB Designs GmbH) is EAB Designs GmbH, Sophienstrasse 18, 80333 Munich/Germany, Telephone: +49-176- 64889666, Email: errica@eab-designs.com, Company register: Amtsgericht München, Managing Director: Erica Adams-Berger, HRB 255987, revenue tax identificationnumber DE219227833.

3. Conclusion of the contract

As soon as you click the “purchase” button to submit the order, you declare acceptance of the order in a leagally binding way. As soon as we receive your oder acceptance, we will send an Email confirmation. By sending the Email confirmation the purchase contract is concluded.

4. Contractual language

Contract language shall be English. The buyer should be 18 years of age.

5. Prices and delivery costs

The prices mentioned in the respective Online-Shop offer represent total prices. They include all price components, including all incidental taxes.

The dispatch costs incurred are not included in the purchase price. The following paymend methods ca be used:

  • Credit Card (VISA, American Express, Mastercard)
  • Giropay
  • direct bank transfer Paypal

Unless otherwise specified for the respective payment methods, the payment claims arising from the contract that has been concluded become payable immediately.

6. Reservation of proprietary rights

The goods remain our property until the purchase price is paid in full.

7. Delivery

The delivery is only made to member countries of the European Union. If delivery is made to countries outside the European Union, we may incur unreasonable additional costs, such as duties, taxes or money transfer fees (transfer or foreign exchange fees charded by the banks), which you must bear. You must bear the costs arising from money transfer in cases in which the delivery is made to an EU Member State, but payment is initiated outside of the European Union.

8. Default in performance

The risk of the sold item being accidentally being destroyed or degradated during shipment only passes over to you when the item in question is delivered, regardless of whether or not the shipping operation is insured. This condition does not apply if you have independently commissioned a transport company that has not been specififed by us or a person who has otherwise been appointed to exectute the shipping operation.

9. Revocation right

The 14-day revocation right is governed by 13 German Civil Code. The revocation period is14 days with effect from the day on which you or a third party nominated by you who is not the carrier, were in posession of the item in questio, provided you had ordered one or more products within the scope of the standard order and this/these products are delivered uniformely or separately.

To exercise your cancelation right you must send a written notification to EAB Designs GmbH, Sophienstrasse 18, 80333 Munich/Germany, per Email to errica@eab-designs.com. You my also use the attached specimen revocation form, which however is not mandatory.

In order to safeguard the revocation period it is sufficient that you send the notification before the expiry of the revocation period.

Consequences of the revocation

If yoiu revoke this contract, we shall repay all the payments, which we received from you, including the delivery costs (with the exception of additional costs, which arise from the fact that you selected a form of delivery otgher than the standard delivery offered by us), immediately or at the latest within the 14 days from the day on which we received the notification about the revocation of this contract from you. You will not be charged any fees in respect of the repayment.

We can refuse the repayment until the products are returned to us or until you have furnished evidence that you have sent the products back to us, depending on whichever is earlier.

You must return the products to EAB Designs GmbH, Sophienstrasse 18, 80333 Munich Germany immediately and at latest within the 14 days with effect from the day on which you inform us of the revocation of this contract. The deadline is maintained if you send the products before the expiry on the 14 days deadline.

You bear the costs for returning the products.

You must pay for any depreciation of the products only if the depreciation can be attributed to any handling with you that was not necessary for checking the condition, features and functionality of the products.

Specimen revocation form

If you wish to revoke the contract, please use the following form and send it to EAB Designs GmbH, Sophienstrasse 18, 80333 Munich Germany

E-Mail: errica@eab-designs.com:

I/we herewith revoke the conract concluded by me/us regarding the purchase of the following products/ the provision of the following services

  • Ordered on/received on
  • Name of the consumer(s)
  • Address of the consumer(s)
  • Signature of the consumer(s)
  • Date

10. Warranty

The statutory warranty rights are applicable.

As a consumer, you are requested to promptly check the product for completeness, visible defects and transport damage as soon as it is delivered, and promptly disclose your complaints to us and the shipping company in writing. Even if do not comply with this request, it shall have no effect on your legal warranty claims.

11. Dispute resolution

The European Commission provides a platform for the out-of.court resolution of disputes, which can be viewed under www.ec.europa.eu/odr.

We are obliged to make you aware of our email address errica@eab-designs.com.

12. Applicable Law

German law shall apply. This choice of law only applies to customers if it does not result in the revocation of the protection guaranteed by the mandatory provisions of the law of the country in which the respective customer’s usual place of residence is located.

The provisions of the UN Convention on Contracts for the International Sale of Goods are explicitly inapplicable.

13. Final provisions

Should clauses of this contract in its entirety or partially be invalid or loose its validity at a later stage, it does not affect the validity of this contract. The buyer and the seller will in such case ensure that the invalid clauses will substituted by valid clauses that follow closest the spirit of the original invalid clause.